Return Policy
Thank you for shopping with us on our official website! We want to ensure you have a smooth and positive shopping experience. Please review our cancellation policy.
1. Cancellation Process
You can cancel your order within 2 hours of placing it.
To cancel your order, please contact us at admin01@yufangge.com with your order number and request.
After 2 hours, we may have already processed or shipped your order, and it will no longer be eligible for cancellation.
2. Refunds
If your cancellation request is confirmed within 2 hours, a full refund will be issued.
Refunds will be processed to the original payment method and may take less than 5 business days to appear in your account, depending on your bank or payment provider.
3. Non-Cancellable Items
Some items, such as custom or personalized products, cannot be cancelled once the order has been processed or shipped. These items will be clearly marked on the product page.
4. Order Changes
If you need to modify your order after it has been placed (such as changing the delivery address), please contact us as soon as possible. We will try our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed or shipped.
5. Contact us
If you have any questions regarding our cancellation policy, please feel free to contact us at admin01@yufangge.com. We are here to assist you.
[19 Jan 2025]